Shipping Policy

Shipping Policy

Delivery Times

Our commitment to the high quality of our products means every package is prepared with the utmost care. Currently, the average delivery time is 6 to 12 business days. Please note that these timeframes are estimates and may vary depending on your location and current circumstances.

Delays Due to Unforeseen Circumstances

Please be aware that, for reasons beyond our control, delivery delays may occur. While we do everything we can to ship orders as quickly as possible, delays may happen during peak periods. We appreciate your patience and assure you that we do our best to keep these delays to a minimum.

Carriers

To ensure delivery, we work with DHL, a reputable international shipping company. Thanks to DHL, you benefit from reliable service as well as the ability to track your package in real time.

Additional Services

To enhance your shopping experience, we also offer:

Free shipping insured shipping

Customer Service

Our customer service team is always available to answer your questions and resolve any issues that may arise.

Thank you for your trust and for choosing LYDIA & PORTER. We will do everything we can to provide you with the best possible service.

If you have any questions about our shipping policy, please contact us at: info@lydiaporter-charleston.com

FREE SHIPPING

Orders within the United States ship fully insured with track & trace — and today only, shipping is completely free.

30-DAY MONEY BACK GUARANTEE

At Lydia & Porter Charleston, you can shop with complete peace of mind thanks to our 30-day money-back guarantee. Simply return your items within 30 days.

SECURE CHECKOUT

At Lydia & Porter Charleston, you can safely and conveniently complete your order using secure, encrypted payment methods.